Submit a Request - Osoyoos Listens

Urgent Inquiries | Submit a Claim | Submit a Request |

COVID-19 RELATED COMPLAINTS
To make a complaint related to the Province of BC's Health Orders on COVID-19, please call Interior Health at 250.770.5540

CUSTOMER SERVICE FEEDBACK
How are we doing?  Please take this opportunity to share your customer service feedback related to the Towns' facilities and/or services received by Staff.  CLICK HERE to complete the online form!

GENERAL INQUIRIES
Please contact the Town Office at 250.495.6515 during office hours or email info@osoyoos.ca.
Click here for more contact info for departments and services.

URGENT INQUIRIES
If your request is of an urgent nature regarding water, sewer or road safety issues you may need to contact the Operational Service Department. Calls are received during regular ‘open hours’ at 250.495.6213 and ‘after hours’ at 250.498.7676.  Call 911 if you have a fire, police or medical emergency.

SUBMIT A CLAIM
The Corporate Services department investigates and adjusts all claims that citizens or businesses file for damage or injury which may be a result of an act or omission by Osoyoos or our employees.  If you feel that Osoyoos is responsible for any damage or injury, you may wish to file a claim.
Claims should be submitted to: Town of Osoyoos Corporate Services.
Property Damage from Trees / Property Damage from Municipal Activities / Claim Form

SUBMIT A REQUEST ONLINE 
Welcome! Online Service Requests make it easy for citizens to request a broad range of services.

CLICK HERE to submit an online request.

To complete the submission form, please enter the required information in the form fields and attach any relevant documents or photos.  *Note the extent of damage, violation, location, details, how it occurred, and witnesses if applicable. * fields are mandatory

Once submitted, you will receive a tracking number to use when referencing your request.  
Your name and identifying information, such as your address, phone number and email address, will be kept confidential by the Town of Osoyoos in accordance with the provisions of the Freedom of Information and Protection of Privacy Act of British Columbia.